Hanoi Noi Bai (HAN) · Terminal 2 · Arrivals
Arrival Fast Track at Hanoi Airport
Skip the immigration queue at Hanoi Noi Bai International Airport (HAN). Personal agent meets you at the jet bridge, escorts you through the priority lane, and walks you to your driver. From plane door to taxi in under 20 minutes. Holds a Vietnam e-visa or VOA letter? We bundle that too.
Step-by-step arrival timeline
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T-3h · Flight tracking starts
We monitor your inbound flight via FlightAware. If your flight is delayed or diverted, your agent reschedules automatically — no charge.
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T-30min · Agent at the gate
Your agent enters the airside zone with their permit and waits at the air-bridge with a personalized name sign.
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Wheels down + 7 min · Priority immigration
You bypass the standard queue and use the priority lane (typically used by diplomats and crew). Officer stamps your passport in 30–60 seconds.
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Wheels down + 12 min · Baggage with porter
Porter is already at carousel #X (matched to your flight). You collect bags and load onto a trolley.
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Wheels down + 16 min · Customs green channel
Express green-channel exit with the agent. No questions for declared passengers.
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Wheels down + 18 min · Handover
Your agent walks you to your driver, taxi, or hotel pickup desk and confirms hand-over by WhatsApp.
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You drive into Hanoi
Pre-booked private transfer or your hotel pickup is already at the curb. Total time from plane door to taxi: under 20 minutes — guaranteed.
| Item | Detail |
|---|---|
| Price per adult | 1,500,000 VND (~USD 60) |
| Children under 2 | Free |
| Group discount, 4+ pax | −10% |
| Group discount, 10+ pax | −20% |
| Visa-on-Arrival add-on | +500,000 VND per person |
| Lounge access add-on | +450,000 VND per person, max 3h |
| Median time, plane to taxi (peak) | 11 min |
| Languages on call | English, Russian, Vietnamese, Chinese, French |
| Refund window (full) | ≥ 24 h before flight |
| Flight delay / cancellation | Rescheduled at no charge |
Visa-on-arrival add-on
If you arrive with a pre-approved Visa-on-Arrival (VOA) letter, our agent processes it in a private VIP room — total airport time stays under 20 minutes versus 90+ minutes in the standard VOA queue.
- Private room — no public queueing
- Photo, fingerprints and stamp inside
- Stamp fee paid in cash or card
- +500,000 VND per person on top of fast track
Lounge add-on (optional)
Want a shower or breakfast before heading into Hanoi? Add lounge access to your arrival package:
- Song Hong Business Lounge — full breakfast, showers, WiFi
- Noi Bai Premium Lounge — Vietnamese coffee, pho, workspace
- +450,000 VND per person · max 3 hours
Land smart. Skip the line.
Book Arrival Fast Track — 1,500,000 VNDFree cancellation 24 hours before arrival. Pay online or on landing.