★★★★★
Landed at midnight after a 14-hour flight from JFK. The agent was waiting at the jet bridge with my name on a sign and walked us straight to a private immigration counter. From wheels-down to taxi was 18 minutes. Worth every dong.
4.9 / 5 from 2,412 verified reviews on Google, TripAdvisor and Trustpilot. Below are recent reviews submitted directly through our booking system.
Landed at midnight after a 14-hour flight from JFK. The agent was waiting at the jet bridge with my name on a sign and walked us straight to a private immigration counter. From wheels-down to taxi was 18 minutes. Worth every dong.
Used the departure service after a Halong Bay trip. The check-in line at Vietnam Airlines was insane but our agent took us through the crew lane. Recommended for anyone flying out of HAN in peak season.
Booked for my parents flying in from Moscow. Mom does not speak English and was nervous about immigration. The agent met them at the plane and spoke Russian. Stress-free arrival.
Tight connection from Paris to Da Nang via HAN. Without the transit fast track we would have missed the flight. Professional, fast, and the WhatsApp updates were excellent.
First time in Vietnam with two toddlers. Fast track + porter saved our sanity. The agent even helped install the car seats. Already booked for our return.